Mech Drop · by Tentaculo

Delete your account and your data

There are two ways to do it: yourself, inside the game, or by asking us. Both remove the same things, and both are permanent.

Do it yourself, in the game

Fastest: about ten seconds

Open Mech Drop, online.
Tap your avatar at the top left of the orbit screen. (It is also under OPTIONS → ACCOUNT.)
Tap DELETE ACCOUNT.
Tap TAP AGAIN TO DELETE within five seconds to confirm.

Everything goes at once, on the phone and on our servers, and the game starts again from nothing, at SECTOR I, as a new guest. It works the same whether you signed in with Google or Apple, or played as a guest. If you signed in with Google a while ago, Google may ask you to confirm the account once more, to remove the sign-in too.

Ask us instead

If you have already uninstalled the game, or the button will not finish, email us and we will do it for you.

Email

hellotentaculo@gmail.com

Tell us the Google account or Apple ID you signed in with: that is what we look you up by. If you never signed in, see the note at the bottom about guest play.

We reply to confirm, and the deletion is done within 30 days of that confirmation. We do not ask you for a password, and we never will.

What gets deleted

What	Where it lives
Your sign-in	The account itself, so the game no longer knows you, and with it your Google email address and name, or your Apple email address, if you had signed in. On iPhone the game's Sign in with Apple access is withdrawn too.
Leaderboard	Your row comes off the leaderboard: your name, avatar, banner, points, sector and play record.
Gifts received	Every gift other players sent you.
Charisma profile	The charisma those gifts added up to.
Your save	Credits, sectors and planets, the ARMORY, the BESTIARY, the avatars and banners you bought or earned, and everything else you unlocked, here and in the cloud.

This cannot be undone

There is no backup we can restore you from and no grace period. If you only want to stop playing, sign out instead: that leaves your account where it is.

What stays, and why

Gifts you sent. They belong to the players who received them, and stay in their gift lists as an account id with no name once your account is gone.
The last gift a player received. A player's charisma profile names the account id of the last player who sent them a gift. If that was you, your account id stays there until someone else sends them one.
Player reports you sent, or that were made about you. They carry account ids only, and are deleted 12 months after they were sent. To have them removed with your account, email us before you delete it, with the Google account or Apple ID you signed in with.
An empty guest login. If you played as a guest and then signed in with a Google account that already had a Mech Drop player, the guest's save, leaderboard row and gifts were deleted then, but its login (a random id with nothing stored against it) stays behind.
Ad data. What Google AdMob collected to serve the reward video is Google's, under its own policy; we never receive it. Reset your phone's advertising identifier to cut it loose from what you did before (on Android under Settings → Privacy → Ads; on iPhone, Settings → Privacy & Security → Tracking).
Gameplay measurement. What Google Analytics for Firebase measured about how the game was played is filed under a random id for the install, not under your account, so deleting the account does not reach it; Google deletes it after at most 14 months.
Crash reports go to Google (Firebase Crashlytics) and are not linked to your account. Google deletes them automatically after 90 days, and uninstalling the app resets the id they are filed under.
The players you blocked stay blocked on your phone, and only there, as do your sound and haptics settings.

If you played as a guest

You can play without signing in. A guest account is tied to one phone and one installation, and we have no way to recognise it from outside the game: no name you gave us, no email, nothing to look you up by. Use the DELETE ACCOUNT button before you uninstall. Uninstalling on its own removes the copy on the phone, but leaves the guest record on the server, orphaned and unreachable.