Mudslingers · by Tentaculo

Delete your account and your data

There are two ways to do it: yourself, inside the game, or by asking us. Both are permanent. Asking us also removes levels you published from the Workshop.

Do it yourself, in the game

Fastest — takes about ten seconds

Open Mudslingers.
Tap the profile button, top left of the home screen.
Scroll to the bottom and tap Delete account.
Tap it a second time to confirm.

Everything goes at once — on the phone and on our servers — and the game starts again from nothing. It works the same whether you signed in or played as a guest.

Ask us instead

If you have already uninstalled the game, or the button will not finish, email us and we will do it for you.

Email

hellotentaculo@gmail.com

Tell us the Google or Apple account you signed in with — that is what we look you up by. If you chose Hide My Email when signing in with Apple, send the relay address instead: it is on your iPhone under Settings → your name → Sign in with Apple → Mudslingers. If you never signed in, see the note at the bottom about guest play.

We reply to confirm, and the deletion is done within 30 days of that confirmation. We do not ask you for a password, and we never will.

What gets deleted

What	Where it lives
Your account	The sign-in itself, so the game no longer knows you.
Your name and avatar	The player name other people see, and the avatar you picked or uploaded.
Coins and gems	Including any you paid for. They are not refunded and they do not come back.
Cars, cards and paint	Everything you bought, won, opened or unlocked, and every tune and paint job.
Progress	Races, wins, best rank, season standing and how far you got.
Leaderboard	Your row comes off the leaderboard.
Replays you published	Removed, so nobody can open them from your profile any more.
Workshop levels you published	Removed when you email us. The in-game button does not remove them yet: they stay playable, linked only to an account id that, after deletion, belongs to nobody.

This cannot be undone

There is no backup we can restore you from and no grace period. Gems you paid real money for go with everything else. Remove Ads stays tied to the Google or Apple account that bought it, so Restore Purchases in Options brings that one back — nothing else returns. If you only want to stop playing, sign out instead: that leaves your account where it is.

What we keep, and why

Purchase receipts. Google Play or the App Store holds the record of anything you bought — we never see your card and cannot delete their copy. Tax law requires them to keep it. Your entitlements in the game, which is the part we hold, are deleted.
Anonymous, aggregated counts. Level votes and how many times a level was played are kept as totals, with nothing that says who voted or played — so there is nothing of yours in them to remove.
Reports. If you reported another player, or were reported, that report stays so moderation can still act on it. It names an account id, and after deletion that id belongs to nobody.
Ads and analytics identifiers are held by Google (AdMob, and Google Analytics for Firebase) and AppMetrica rather than by us. The gameplay measurement is filed under a random id for the install, not under your account, so deleting the account does not reach it; Google Analytics deletes it after at most 14 months. You can reset or limit the advertising identifier on your phone at any time: on Android under Settings → Privacy → Ads, on iPhone under Settings → Privacy & Security → Tracking.
Crash reports go to Google (Firebase Crashlytics) and are not linked to your account. Google deletes them automatically after 90 days, and uninstalling the app resets the id they are filed under.

If you played as a guest

You can play without signing in. A guest account is tied to one phone and one installation, and we have no way to recognise it from outside the game — no name you gave us, no email, nothing to look you up by. Use the Delete account button before you uninstall. Uninstalling on its own removes the copy on the phone, but leaves the guest record on the server, orphaned and unreachable.