Two Left Feet

Delete your account and your data

There are two ways to do it: yourself, inside the game, or by asking us. Both remove the same things, and both are permanent.

Do it yourself, in the game

Fastest — takes about ten seconds

Open TWO LEFT FEET.
Tap your picture, top left, to open your profile.
Scroll to the bottom and tap DELETE ACCOUNT.
Read what it lists, then confirm.

Everything goes at once — on the phone and on our servers. You are not signed out, you are erased, and the game starts again from nothing.

Ask us instead

If you have already uninstalled the game, or the button will not finish, email us and we will do it for you.

Email

tentaculostudio@googlegroups.com

Tell us the Google account you signed in with — that is what we look you up by. If you never signed in, see the note at the bottom about guest play.

We reply to confirm, and the deletion is done within 30 days of that confirmation. We do not ask you for a password, and we never will.

What gets deleted

What	Where it lives
Your account	The sign-in itself, so the game no longer knows you.
Your name and picture	The display name and profile photo taken from your Google account when you signed in.
Coins, gems and tickets	Including any you paid for. They are not refunded and they do not come back.
Characters and avatars	Everything you bought, earned or unlocked.
Progress	Best times, trophies and how far you got.
Levels you built	Removed from Browse Levels as well, so nobody can play them any more.
Leaderboard scores	Your rows come off the 100 STEPS boards.

This cannot be undone

There is no backup we can restore you from and no grace period. Gems and characters you paid real money for go with everything else, and buying the game's no-ads upgrade again would mean paying again. If you only want to stop playing, sign out instead — that leaves your account where it is.

What we keep, and why

Purchase receipts. Google Play holds the record of anything you bought — we never see your card and cannot delete Google's copy. Tax law requires them to keep it. Your entitlements in the game, which is the part we hold, are deleted.
Anonymous, aggregated counts. Numbers that cannot be traced back to a person — how many people cleared a level, how many played this week — stay in our statistics.
Ads and analytics identifiers are held by Google (AdMob) and AppMetrica rather than by us. You can reset the advertising identifier on your phone at any time, in Android Settings, under Privacy.

If you played as a guest

You can play without signing in. A guest account is tied to one phone and one installation, and we have no way to recognise it from outside the game — no name, no email, nothing to look you up by. Use the DELETE ACCOUNT button before you uninstall. Uninstalling on its own removes the only copy on the phone, but leaves the guest record on the server, orphaned and unreachable.